Shipping information

Christmas and New Year customer service: We always dispatch all orders before 12pm the following business day, however, during the festive season please allow extra time for your order to arrive with you. We are working very hard behind the scenes to get your orders to  you in time for Christmas, however, we cannot guarentee this.

Any orders placed after 12pm on the 18^th of December 2023 will NOT be guaranteed to arrive before Christmas.

Orders placed after 12pm on the 21st of December 2023 will not be dispatched until the 2nd of January 2024.

Delivery area: We are currently able to deliver within Mainland Britain, excluding non-industrial Scotland and BFPO addresses. Please note that the postcodes that we are UNABLE to deliver trampolines or swings to are BF1, GY, JE, ZE. However We ARE ABLE to ship spare parts to GY, JE and ZE.
Shipping costs: There is a one-time carriage charge of £6.95 per order or free when you spend £150 for Mainland Britain.
Free shipping: We offer free shipping on all orders over the value of £150.00.
Shipping service provider: We currently use DPD, DX, Evri, FedEx, Royal Mail and Yodel couriers to ship our products depending on their size and weight.
Delivery time: Order before 12:00, excluding weekends and public holidays, and we'll despatch on the same day. Most orders will be delivered within 24 to 48 hours. Please note, in instances when goods are delayed, at no time will a compensation be awarded for the delay. Unless otherwise specified, all products must be signed for.